Subject: Ticket Assigned - Conversation with Mira Seif
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Mar 2023 14:35:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mira Seif Mira Seif                    Hello           06:15 PM, 11th Mar                     Mira Seif                    Please need any support           06:15 PM, 11th Mar                     Mira Seif                    I picked up order and when i open it , i found weong item           06:16 PM, 11th Mar                   Abdulqader                    Hi Mira , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:21 PM, 11th Mar                     Mira Seif                    I picked up order and when i open it , i found weong item           06:22 PM, 11th Mar                     Mira Seif                             06:22 PM, 11th Mar                     Mira Seif                             06:22 PM, 11th Mar                     Mira Seif                    I received wrong item           06:22 PM, 11th Mar                   Abdulqader                   We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.           06:22 PM, 11th Mar                   Abdulqader                   We would request you to provide us some snapshots of the wrong item you received.           06:23 PM, 11th Mar                     Mira Seif                             06:24 PM, 11th Mar                     Mira Seif                             06:24 PM, 11th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We would like to inform you that a new return request has been created on 3/11/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           06:27 PM, 11th Mar                     Mira Seif                    Ok but i need the requested item           06:28 PM, 11th Mar                     Mira Seif                    !!!!           06:28 PM, 11th Mar                   Abdulqader                   We would request you to please place your order on our website again. We thank you for your understanding and cooperation.           06:28 PM, 11th Mar                     Mira Seif                    No cancel it           06:28 PM, 11th Mar                     Mira Seif                    It is not my problem to teorder again now the item is out of sale           06:29 PM, 11th Mar                     Mira Seif                    How i will order it with the original price and it is not my fault?!!!!           06:29 PM, 11th Mar                     Mira Seif                    It is your fault           06:29 PM, 11th Mar                   Abdulqader                   Please accept our sincere apologies for this Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your correct products in  for your future purchases.           06:32 PM, 11th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:33 PM, 11th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:35 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5829272