Subject: Ticket Assigned - Conversation with Not Alexandra
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 12:50:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Not Alexandra Not Alexandra                    Hloo           04:35 PM, 10th Mar                     Not Alexandra                    Hi           04:35 PM, 10th Mar                   Abdulqader                    Hi Mohammed, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           04:35 PM, 10th Mar                     Not Alexandra                    Ok           04:35 PM, 10th Mar                     Not Alexandra                    Can you please tell me where can I topup shukran credits           04:36 PM, 10th Mar                     Not Alexandra                    Can I do it at max store?           04:36 PM, 10th Mar                     Not Alexandra                    Hello,u there?           04:37 PM, 10th Mar                   Abdulqader                   Sorry You cannot top up shukran points.           04:40 PM, 10th Mar                     Not Alexandra                    Not points           04:41 PM, 10th Mar                     Not Alexandra                    I mean shukran pay balance           04:41 PM, 10th Mar                     Not Alexandra                    Can I topup my shukran pay wallet balance           04:41 PM, 10th Mar                   Abdulqader                   Sorry, you can not do that.           04:42 PM, 10th Mar                     Not Alexandra                    Any voucher options           04:42 PM, 10th Mar                   Abdulqader                   We would like to inform you that when you shop with us, you can only add shukran pay balance           04:44 PM, 10th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           04:45 PM, 10th Mar                     Not Alexandra                    I would like to prepay using online app and collect at store           04:45 PM, 10th Mar                   Abdulqader                   Yes you can choose click and collect service.           04:46 PM, 10th Mar                   Abdulqader                   Click & Collect is a convenient service that allows you to shop and pay for your order on one of our sites, select a pickup point in the UAE and collect it at your convenience.           04:46 PM, 10th Mar                     Not Alexandra                    Ok           04:46 PM, 10th Mar                     Not Alexandra                    Can I make the payment at the store during click and collect.           04:47 PM, 10th Mar                     Not Alexandra                    Because I don't have a debit card.           04:47 PM, 10th Mar                   Abdulqader                   Sorry for click and collect you have to pay by card           04:48 PM, 10th Mar                     Not Alexandra                    Ok           04:48 PM, 10th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           04:48 PM, 10th Mar                     Not Alexandra                    No           04:49 PM, 10th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           04:50 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5823675