Subject: Ticket Assigned - Conversation with AJ
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 16:51:13 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with AJ AJ                    Hi           08:35 PM, 09th Mar                     AJ                    I received a double item as well as the one that should not be in the list           08:35 PM, 09th Mar                     AJ                             08:36 PM, 09th Mar                     AJ                    Those two are missing and instead replaced of another solid polo t-shirt with tipping details welt..now I have two of that, and instead of getting brown solid mandarin neck polo tshirt, I received brown solid polo t-shirt           08:37 PM, 09th Mar                     AJ                    Why is that???           08:38 PM, 09th Mar                   mazen                   Good Evening Jesusa, Thank you for contacting Max, This is Mazen, how can I assist you today?           08:40 PM, 09th Mar                   mazen                   We since
 rely apologize for the inconvenience caused to you.           08:40 PM, 09th Mar                   mazen                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           08:43 PM, 09th Mar                   mazen                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           08:44 PM, 09th Mar                     AJ                    Ok we will just visit the store           08:45 PM, 09th Mar                     AJ                    Thanks a lot           08:45 PM, 09th Mar                   mazen                   Do you have any other inquiries that we can help with?           08:48 PM, 09th Mar                   mazen    
                It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:50 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5820423