Subject: Ticket Assigned - Conversation with Mera
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 14:18:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mera Mera                             05:57 PM, 09th Mar                     Mera                             05:58 PM, 09th Mar                     Mera                             05:58 PM, 09th Mar                     Mera                    Hello           05:58 PM, 09th Mar                   Abdulqader                    Hi Mera, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:00 PM, 09th Mar                     Mera                    This is my current complain science more than one week           06:01 PM, 09th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:02 PM, 09th Mar                   Abdulqader                    We are truly sorry for the inconvenience caused to you.             06:03 PM, 09th Mar                   Abdulqader                   We would like to inform you that we have processed the refund of amount (KWD 2.25) on (3/4/23) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           06:03 PM, 09th Mar                     Mera                    No my dear this one on 3/4/23 is another refunded one           06:04 PM, 09th Mar                     Mera                    Not same as I had three refunded items at same time two is refunded one is not at this day           06:05 PM, 09th Mar                     Mera                             06:07 PM, 09th Mar                     Mera                    Two with 2.25 is refunded one I return other one with 2.48 is not           06:07 PM, 09th Mar                     Mera                    Other one 2.25 is  canceled order from your side during order preceding           06:09 PM, 09th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:10 PM, 09th Mar                     Mera                             06:11 PM, 09th Mar                     Mera                             06:11 PM, 09th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.Your request has been submitted to the concerned team. We will contact you if there is any new information.           06:14 PM, 09th Mar                     Mera                    I want telephone number to contact as there is misunderstanding cannot be solved during this chat for 5 successive communication           06:15 PM, 09th Mar                   Abdulqader                   You can contact on 18-00-871           06:16 PM, 09th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:17 PM, 09th Mar                     Mera                    Ok thank you           06:17 PM, 09th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:18 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5819372