Subject: Ticket Assigned - Conversation with Doaa El Sayad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 13:56:12 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Doaa El Sayad Doaa El Sayad                    Hi           05:31 PM, 09th Mar                     Doaa El Sayad                    My order was supposed to be delivered on Saturday March 4th, however it hasn’t been received yet . Could you check please?           05:34 PM, 09th Mar                     Doaa El Sayad                    Order # 9417202122           05:35 PM, 09th Mar                   Abdulqader                    Hi Doaa, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:41 PM, 09th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:43 PM, 09th Mar                     Doaa El Sayad                    Waiting, thank you           05:44 PM, 09th Mar                   Abdulqader                   We apologize for the same and the order can't be delivered at the same price. The team is working on it and the order will be cancelled. In case, you need the item then please place a new order with the revised pricing. We thank you for your understanding and cooperation.           05:46 PM, 09th Mar                     Doaa El Sayad                    No problem           05:47 PM, 09th Mar                     Doaa El Sayad                    I’ve another order, could you check when I will get my refund, it’s one week since it had been canceled           05:48 PM, 09th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           05:49 PM, 09th Mar                     Doaa El Sayad                    Order #9417197135           05:49 PM, 09th Mar                   Abdulqader                   We'd like to confirm you that order ID 9417197135  has been cancelled Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           05:51 PM, 09th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:53 PM, 09th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:55 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5819173