Subject: Ticket Assigned - Conversation with Nadoosh
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 15:47:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nadoosh Nadoosh                    Hello           07:29 PM, 08th Mar                     Nadoosh                    Hello           07:29 PM, 08th Mar                     Nadoosh                    I am sending you in regards of my order           07:30 PM, 08th Mar                     Nadoosh                    I got a wrong item           07:30 PM, 08th Mar                     Nadoosh                    Helllo           07:31 PM, 08th Mar                     Nadoosh                    Can you help please           07:32 PM, 08th Mar                     Nadoosh                    Helllllllo           07:33 PM, 08th Mar                     Nadoosh                    Helllo           07:35 PM, 08th Mar                     Nadoosh                    Anybody there to help ?           07:35 PM, 08th Mar                     Nadoosh                    Helllllllllllllllllllllllo           07:36 PM, 08th Mar                   Abdulqader                    Hi Nadoosh, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:37 PM, 08th Mar                     Nadoosh                    Hi           07:38 PM, 08th Mar                     Nadoosh                    I received my order today with a wrong item           07:38 PM, 08th Mar                     Nadoosh                    I want to return           07:38 PM, 08th Mar                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           07:39 PM, 08th Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           07:39 PM, 08th Mar                     Nadoosh                    Ok but I received a wrong item           07:40 PM, 08th Mar                     Nadoosh                    Can I just place return order on the app itself           07:40 PM, 08th Mar                   Abdulqader                   Please know that in order to exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           07:42 PM, 08th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:44 PM, 08th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:46 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5813962