Subject: Ticket Assigned - Conversation with Puja Dhawan
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 14:42:38 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Puja Dhawan Puja Dhawan                    Hello           06:26 PM, 08th Mar                     Puja Dhawan                    I am speaking with reference to the below mentioned order.           06:26 PM, 08th Mar                     Puja Dhawan                             06:27 PM, 08th Mar                     Puja Dhawan                    Items have been picked up. But I haven't received any msg with this regards.           06:28 PM, 08th Mar                   Abdulqader                    Hi Puja, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:32 PM, 08th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:33 PM, 08th Mar                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           06:33 PM, 08th Mar                   Abdulqader                   Once we receive the product in our warehouse, after we verify your returns, we will process your refund.           06:34 PM, 08th Mar                     Puja Dhawan                    This process I know.           06:35 PM, 08th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:35 PM, 08th Mar                     Puja Dhawan                    I just want to check that courier guy has collected the items from me at 9am ..and I haven't received any msg stating that items have been picked.           06:36 PM, 08th Mar                   Abdulqader                   ​​Please note that according to returns tracking ID: RP030623003963, we can see that your items were collected from you on Mar 8 09:37 AM.           06:37 PM, 08th Mar                     Puja Dhawan                    Ok. Thanks for this info.           06:37 PM, 08th Mar                   Abdulqader                            06:37 PM, 08th Mar                     Puja Dhawan                    Thanks           06:38 PM, 08th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:39 PM, 08th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:41 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5813528