Subject: Ticket Assigned - Conversation with Highline
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 14:37:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Highline Highline                    Hello           06:22 PM, 07th Mar                     Highline                             06:23 PM, 07th Mar                     Highline                             06:23 PM, 07th Mar                   Abdulqader                    Hi Basit, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           06:23 PM, 07th Mar                     Highline                    I just received my order but 1 item missed           06:23 PM, 07th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:24 PM, 07th Mar                     Highline                    I ordered solid camp collar shirt and short set           06:25 PM, 07th Mar                     Highline                    But I received only shirt short is missed           06:25 PM, 07th Mar                   Abdulqader                   We are truly sorry to hear that you received an incomplete item however,We would like to inform you that a new return request has been created on3/7/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           06:26 PM, 07th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:29 PM, 07th Mar                     Highline                    No sir just you can complete my that missed item           06:29 PM, 07th Mar                   Abdulqader                   We are truly sorry we can not send the missing item.           06:30 PM, 07th Mar                     Highline                    Why you can not sent ?           06:31 PM, 07th Mar                   Abdulqader                   We can only do a return and refund and if you want the complete item, We would request you to please place your order on our website again. We thank you for your understanding and cooperation.           06:34 PM, 07th Mar                     Highline                    Sure           06:35 PM, 07th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:35 PM, 07th Mar                     Highline                    No sir           06:36 PM, 07th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:36 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5807315