Subject: Ticket Assigned - Conversation with ☺️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 14:25:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ☺️ ☺️                    Hello my order number 8416843760 has not reached yet.. iam often getting the msgs that it has been misrouted.. can u pls guide how to get it done?           06:08 PM, 06th Mar                     ☺️                    Hi, we missed you! We were unable to deliver your order 8416843760 on 2023-03-04 20:50:20. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/BYRXfpkPTxb Stay Happy!           06:09 PM, 06th Mar                     ☺️                    This is the one... Can u pls help me to get my parcel either through delivery or pick up from store           06:09 PM, 06th Mar                   Abdulqader                    Hi Asma, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:12 PM, 06th Mar                     ☺️                    So how can I get my parcel?           06:13 PM, 06th Mar                     ☺️                    My parcel Is not delivered yet as it got misrouted. Do I have any other options to receive it?           06:14 PM, 06th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:15 PM, 06th Mar                   Abdulqader                   We are truly sorry to hear that your order has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this.           06:15 PM, 06th Mar                     ☺️                    Thank you for that.. I just wanted to inform you that the address which is given in the order is to be changed.. so how should I mention my new address?           06:17 PM, 06th Mar                   Abdulqader                   As a note for your future purchases, after placing the order you can only change your deliver address when the items are not shipped and are with the warehouse.           06:18 PM, 06th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:21 PM, 06th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:24 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5801010