Subject: Ticket Assigned - Conversation with Megha??
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 13:19:58 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Megha?? Megha??                    Hello           04:49 PM, 06th Mar                   Abdulqader                    Hi Megha, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           04:51 PM, 06th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:53 PM, 06th Mar                     Megha??                    Hi  I ordered some of the items online but 1 pant size is little big for me.. Trying to put request for return of it but cant be able to do it..there is no checkbox in front of that item..why is this so? Please revert back on this issue!           04:53 PM, 06th Mar                     Megha??                    I want this to be exchanged in small size..           04:54 PM, 06th Mar                     Megha??                    But not been able to do it           04:54 PM, 06th Mar                     Megha??                    Help!!!           04:55 PM, 06th Mar                     Megha??                    There is no exchange option also??           04:55 PM, 06th Mar                     Megha??                    U there??           04:56 PM, 06th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:59 PM, 06th Mar                     Megha??                    Ok           04:59 PM, 06th Mar                     Megha??                    Waiting           05:00 PM, 06th Mar                   Abdulqader                   Please know that in order to exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           05:00 PM, 06th Mar                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           05:00 PM, 06th Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           05:01 PM, 06th Mar                     Megha??                    Ok           05:01 PM, 06th Mar                     Megha??                    Yes           05:01 PM, 06th Mar                     Megha??                    Wait a min           05:01 PM, 06th Mar                     Megha??                             05:02 PM, 06th Mar                     Megha??                    Is it done?           05:03 PM, 06th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:04 PM, 06th Mar                     Megha??                    Ok           05:04 PM, 06th Mar                   Abdulqader                   We would like to inform you that a new return request has been created on3/6/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           05:05 PM, 06th Mar                     Megha??                    Ok thank you           05:05 PM, 06th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:06 PM, 06th Mar                     Megha??                    Amount will be credited to shukran rewards?           05:06 PM, 06th Mar                   Abdulqader                   Yes the amount will be credited to shukran .           05:08 PM, 06th Mar                     Megha??                    Where can I see the return request in an app?           05:08 PM, 06th Mar                     Megha??                    What is the return amount for this?           05:08 PM, 06th Mar                   Abdulqader                   You can also track the order via the LMG website through the following link: https://bit.ly/3v0Daf7 Through the tracking number: ​RP030623003354.           05:09 PM, 06th Mar                     Megha??                    Not able to see           05:10 PM, 06th Mar                     Megha??                    With this tracking no           05:10 PM, 06th Mar                   Abdulqader                   The return request is still created you will get a message in for tracking in your email [email-masked]           05:13 PM, 06th Mar                     Megha??                    Alright           05:13 PM, 06th Mar                     Megha??                    Could you plz tell this           05:13 PM, 06th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:15 PM, 06th Mar                     Megha??                    No thanks           05:15 PM, 06th Mar                     Megha??                    This           05:15 PM, 06th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:17 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5800561