Subject: Email was not delivered to [email-masked]
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 08:03:35 +0000 (UTC)

Hi Abdulqader Ahmed,  
  The following message composed by you on ticket 5797808 failed to reach the recipient [email-masked]. 
  Reason: "Email rejected due to an unexpected error. Please try again after sometime..  "
  Message content:  Hi Mina,  Thank you for reaching out to Max and giving us the opportunity to help you.  We are truly sorry for the inconvenience caused to you.  ​ Please know that in order to exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.  However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.   ​   If you do not wish to visit the store, you can contact our customer support team on 8000-1271 to make a return and to be notified of the refund amount based on our return policy.  ·You can now drop off your return to any Max store across Bahrain.   Here’s what you need to do.   ·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Max  store in Bahrain.  ·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.  ·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.   Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.  We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.     Thank You, Max Support Team