Subject: Ticket Assigned - Conversation with Anas Bandukda
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 13:07:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anas Bandukda Anas Bandukda                    Hi           04:41 PM, 05th Mar                     Anas Bandukda                             04:41 PM, 05th Mar                     Anas Bandukda                    What is this behavior           04:41 PM, 05th Mar                     Anas Bandukda                    When did i ask for change of address           04:42 PM, 05th Mar                     Anas Bandukda                    If u cant deliver           04:42 PM, 05th Mar                     Anas Bandukda                    I can pick it up from deira city center           04:42 PM, 05th Mar                   Abdulqader                    Hi Anas, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           04:46 PM, 05th Mar                     Anas Bandukda                    I dont think u gonna assist me           04:47 PM, 05th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us.           04:49 PM, 05th Mar                     Anas Bandukda                    I didnt request for any address change           04:49 PM, 05th Mar                     Anas Bandukda                    I didnt receive any call           04:50 PM, 05th Mar                   Abdulqader                   We are truly sorry to hear that your order has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this.           04:51 PM, 05th Mar                   Abdulqader                   We understand you are anxious to get this product as soon as possible.The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           04:51 PM, 05th Mar                   Abdulqader                   We'll make sure you get your items this time. ​           04:52 PM, 05th Mar                     Anas Bandukda                    I got these items on 50% off           04:52 PM, 05th Mar                     Anas Bandukda                    Im not ordering again           04:52 PM, 05th Mar                     Anas Bandukda                    Im done with u guys           04:53 PM, 05th Mar                     Anas Bandukda                    U know which items i ordered           04:53 PM, 05th Mar                     Anas Bandukda                    U send my items and i will pay           04:53 PM, 05th Mar                   Abdulqader                   Please accept our apologies for the inconvenience caused to you. We know that this is not the ideal experience for you while shopping with us, but we would like to inform you that necessary actions will be taken not to repeat this mistake again.           04:57 PM, 05th Mar                     Anas Bandukda                    If i will not get these items I’m not gonna buy from u again           04:58 PM, 05th Mar                   Abdulqader                   We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply to the basic standards related to products delivery.           04:58 PM, 05th Mar                     Anas Bandukda                    Very disappointed           04:58 PM, 05th Mar                     Anas Bandukda                    So im not getting my order right?           04:59 PM, 05th Mar                   Abdulqader                   We would request you to please place your order on our website again. We thank you for your understanding and cooperation.           05:00 PM, 05th Mar                     Anas Bandukda                    No i wont           05:01 PM, 05th Mar                     Anas Bandukda                    It was a pathetic experience           05:01 PM, 05th Mar                     Anas Bandukda                    Bye           05:01 PM, 05th Mar                   Abdulqader                   Please accept our sincere apologies for this.           05:03 PM, 05th Mar                     Anas Bandukda                    No way           05:04 PM, 05th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:04 PM, 05th Mar                     Anas Bandukda                    Bye           05:05 PM, 05th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:06 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5794442