Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 08:03:35 +0000 (UTC)

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi please do keep me update about credit to my account as have been 5 day from the time my pascel have been return from 28th February and today is 5th March I have check in my credit account still no update. Can you plz check Thanks</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 2 Mar 2023, 3:31 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Joy,<br><br>Thank you for reaching out to Centrepoint and giving us the opportunity to help you.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.<br>
</div>
<div dir="ltr">​</div>
<div dir="ltr">Once we receive the product in our warehouse, after we verify your returns, we will process your refund.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>
</div>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044013774326'>Screenshot_20230305_115724_Centrepoint.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044013774327'>Screenshot_20230305_115721_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5766678