Subject: Ticket Assigned - Conversation with .
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 16:05:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with . .                    Hello           07:41 PM, 04th Mar                     .                    I made an order yesterday for click and collect           07:42 PM, 04th Mar                     .                    I want to require if it possible to change my collect place           07:42 PM, 04th Mar                   Abdulqader                    Hi Hiba, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:44 PM, 04th Mar                     .                    Hi kader, good evening           07:45 PM, 04th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:45 PM, 04th Mar                     .                    Sure take ur time           07:45 PM, 04th Mar                   Abdulqader                   We have checked and we would like to inform you that the following order number :9417378916 was placed on Mar 4 2023 Please note the estimated date to pick up the order is 05-03-2023. You’ll receive an SMS and an email when your order is ready for collection.           07:47 PM, 04th Mar                     .                    Yes, I want to change my collection place if possible please           07:48 PM, 04th Mar                   Abdulqader                   We are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully.           07:49 PM, 04th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:51 PM, 04th Mar                     .                    How many days I can keep it, I'm afraid that I can't collect it tomorrow           07:52 PM, 04th Mar                     .                    Until the weekend           07:52 PM, 04th Mar                   Abdulqader                   We’ll hold your order in store for 14 days, after which we’ll return the order to the warehouse and process a refund.           07:54 PM, 04th Mar                     .                    Ok perfect, thank you kader for your time           07:55 PM, 04th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:59 PM, 04th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:01 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5790034