Subject: Ticket Assigned - Conversation with Dostonbek Rakhimov
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 08:52:58 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dostonbek Rakhimov Dostonbek Rakhimov                    Hello           12:17 PM, 04th Mar                     Dostonbek Rakhimov                    I would like to complain about my order           12:17 PM, 04th Mar                     Dostonbek Rakhimov                    That all my order after payment is canceled           12:18 PM, 04th Mar                     Dostonbek Rakhimov                    I want all my money back right now and I paid with Tabby I don’t know how to deal with           12:18 PM, 04th Mar                     Dostonbek Rakhimov                    This totally unfair that after order should not be like that           12:19 PM, 04th Mar                     Dostonbek Rakhimov                    Always can’t be done with system issue           12:20 PM, 04th Mar                     Dostonbek Rakhimov                    This is bullshit           12:20 PM, 04th Mar                   Abdulqader                   Hi Dostonbek, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           12:21 PM, 04th Mar                     Dostonbek Rakhimov                    Yes can you please take action on my order           12:23 PM, 04th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we weren’t able to process your orders due to system glitch.           12:24 PM, 04th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           12:26 PM, 04th Mar                     Dostonbek Rakhimov                    This can’t be the reason always           12:28 PM, 04th Mar                   Abdulqader                   Please accept our sincere apologies for this.           12:28 PM, 04th Mar                     Dostonbek Rakhimov                    How does it work tabby payment           12:29 PM, 04th Mar                     Dostonbek Rakhimov                    When I will get my money           12:29 PM, 04th Mar                   Abdulqader                   The amount you paid online will be refunded back to your original payment method within 7- 14 working days.           12:30 PM, 04th Mar                     Dostonbek Rakhimov                    Refund will be to my card?           12:30 PM, 04th Mar                   Abdulqader                   The amount you paid online will be refunded back to your original payment method           12:33 PM, 04th Mar                     Dostonbek Rakhimov                    Ok but the point is if I do store pick up this items is it possible there will not be system issue           12:34 PM, 04th Mar                     Dostonbek Rakhimov                    I want the items           12:36 PM, 04th Mar                     Dostonbek Rakhimov                    All my items canceled without my permission           12:37 PM, 04th Mar                     Dostonbek Rakhimov                    All not even 1 or 2 there were more than 8 items           12:37 PM, 04th Mar                     Dostonbek Rakhimov                    It should not be the system issue of all           12:37 PM, 04th Mar                     Dostonbek Rakhimov                    Could be one or two           12:37 PM, 04th Mar                   Abdulqader                   We understand your disappointment here, however kindly note that as we have checked your order id 9417153145 and 9417157076.           12:44 PM, 04th Mar                   Abdulqader                   And it was a technical problem on the pricing and the order was placed with the wrong pricing.           12:44 PM, 04th Mar                     Dostonbek Rakhimov                    It should not be my problem right this is your problem           12:45 PM, 04th Mar                     Dostonbek Rakhimov                    I want my items or my money today           12:45 PM, 04th Mar                     Dostonbek Rakhimov                    This is fraud you guys are doing           12:45 PM, 04th Mar                     Dostonbek Rakhimov                    Bcs payment is done after payment should not be cancelled anything           12:46 PM, 04th Mar                   Abdulqader                   The team is working on it and the remaing items in these order will be cancelled. In case, you need the item then please place a new order with the revised pricing.           12:46 PM, 04th Mar                     Dostonbek Rakhimov                    I want my money back           12:47 PM, 04th Mar                     Dostonbek Rakhimov                    What do you mean if you need item place new order           12:47 PM, 04th Mar                   Abdulqader                   A full refund has been initiated for the same.           12:47 PM, 04th Mar                     Dostonbek Rakhimov                    This is totally wrong communication with customer  why customer has spent money and you are telling to make new order for the same and spend another money this is too much           12:48 PM, 04th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           12:49 PM, 04th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           12:51 PM, 04th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:52 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5787188