Subject: New Reply Received - Order #1716230945
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 05:38:47 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Order #1716230945  Ticket comment <div>Items received. Thanks.<br>
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<div style="direction: ltr">Regards,</div>
<div style="direction: ltr">Sharifa</div>
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<div>On 4 Mar 2023, at 02:33, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5771719</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5771719<br>
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لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
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<div dir="ltr">Hi Sharifa,<br>
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Thank you for reaching out to Centrepoint and giving us the opportunity to help you.<br>
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We are truly sorry for the inconvenience caused to you.<br>
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We have checked and we would like to inform you that the following order number:1716230945 was placed on Feb 25, 2023. Please note the expected delivery date on 01-03-2023. Before attempting the delivery of your order, our courier agent will contact you at
 your provided number +96899077755.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Centrepoint </span>Support
 Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5771719