Subject: Ticket Assigned - Conversation with Shoug?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 15:08:58 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shoug? Shoug?                    Hello           06:43 PM, 03rd Mar                     Shoug?                    Please my order yesterday arrived when I look for it today there is 1 item not the one I order           06:44 PM, 03rd Mar                     Shoug?                    This item I order           06:45 PM, 03rd Mar                     Shoug?                    This one I get it           06:46 PM, 03rd Mar                   Abdulqader                    Hi Shoug, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:56 PM, 03rd Mar                   Abdulqader                   We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.           06:57 PM, 03rd Mar                   Abdulqader                   we feel very sorry that in this instance we could not meet your expectations.           06:59 PM, 03rd Mar                   Abdulqader                   We would like to inform you that a new return request has been created on3/3/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           07:00 PM, 03rd Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:02 PM, 03rd Mar                     Shoug?                    Did they will bring for me the correct order?           07:02 PM, 03rd Mar                   Abdulqader                   We can only do a return and refund and if you want another item, then you have to place a new order online for the same.           07:04 PM, 03rd Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:06 PM, 03rd Mar                     Shoug?                    Thank you           07:06 PM, 03rd Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:08 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5784643