Subject: Ticket Assigned - Conversation with Aifoona Elampilassery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 14:05:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aifoona Elampilassery Aifoona Elampilassery                    Hi           05:45 PM, 03rd Mar                     Aifoona Elampilassery                    I ordered two items through online           05:45 PM, 03rd Mar                     Aifoona Elampilassery                    And I received it today           05:45 PM, 03rd Mar                     Aifoona Elampilassery                    So now I want to return this item           05:45 PM, 03rd Mar                     Aifoona Elampilassery                    Can I go exchange it from max showroom directly?           05:46 PM, 03rd Mar                   Abdulqader                    Hi Aifoona, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:56 PM, 03rd Mar                   Abdulqader                   Please know that in order to exchange the item, you can return your Max product to a Max  store, and use your cash refund or Credit Note to buy similar or new product right away.           05:59 PM, 03rd Mar                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           06:00 PM, 03rd Mar                   Abdulqader                   Tabby is easy to use. Here’s what you need to do:  1.  Add your favourite items to the basket and checkout  2.  Choose Tabby as your payment method on the Payment page 3.  Confirm your mobile number and email and click on ‘Continue’ 4.  Enter the 4-digit verification code that was sent to your mobile number           06:01 PM, 03rd Mar                   Abdulqader                   Please ignore the previous message           06:01 PM, 03rd Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           06:01 PM, 03rd Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:03 PM, 03rd Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:05 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5784331