Subject: Ticket Assigned - Conversation with Zahraa Alwazzan
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 14:03:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zahraa Alwazzan Zahraa Alwazzan                    السلام           05:51 PM, 02nd Mar                     Zahraa Alwazzan                    Hi           05:51 PM, 02nd Mar                   Abdulqader                    Hi Zahraa, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:52 PM, 02nd Mar                     Zahraa Alwazzan                    I want to exchange order           05:52 PM, 02nd Mar                     Zahraa Alwazzan                    Only the size           05:52 PM, 02nd Mar                     Zahraa Alwazzan                             05:53 PM, 02nd Mar                   Abdulqader                   Please know that in order to exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           05:54 PM, 02nd Mar                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           05:54 PM, 02nd Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           05:55 PM, 02nd Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:57 PM, 02nd Mar                     Zahraa Alwazzan                    I already did in website           05:58 PM, 02nd Mar                   Abdulqader                   We would like to inform you that a new return request has been created on3/2/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           05:59 PM, 02nd Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:00 PM, 02nd Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:03 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5779504