Subject: Ticket Assigned - Conversation with Mary Gerges
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 16:03:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mary Gerges Mary Gerges                    Hi           07:38 PM, 01st Mar                   Abdulqader                    Hi Mary, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:41 PM, 01st Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:44 PM, 01st Mar                     Mary Gerges                    Yes           07:45 PM, 01st Mar                     Mary Gerges                    I had one online order and size is big how to replace it           07:46 PM, 01st Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           07:48 PM, 01st Mar                     Mary Gerges                    9416769179           07:49 PM, 01st Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:52 PM, 01st Mar                     Mary Gerges                    Okay           07:53 PM, 01st Mar                   Abdulqader                   Please know that in order to exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           07:55 PM, 01st Mar                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           07:55 PM, 01st Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           07:55 PM, 01st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:58 PM, 01st Mar                     Mary Gerges                    2 Dino print terry shorts           08:00 PM, 01st Mar                     Mary Gerges                    I need to change size in the store           08:01 PM, 01st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           08:02 PM, 01st Mar                     Mary Gerges                    No thank you           08:02 PM, 01st Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:03 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5774577