Subject: Ticket Assigned - Conversation with Antoinette Dias
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 14:25:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Antoinette Dias Antoinette Dias                    Hi           06:12 PM, 01st Mar                     Antoinette Dias                    This is my order number           06:12 PM, 01st Mar                     Antoinette Dias                    Can I change the mobile number to 056-7841805 for a text that it’s ready for collection ?           06:12 PM, 01st Mar                   Abdulqader                    Hi Antoninette, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           06:14 PM, 01st Mar                     Antoinette Dias                    Good evening           06:14 PM, 01st Mar                   Abdulqader                   Is this your e-mail correct [email-masked]?           06:15 PM, 01st Mar                     Antoinette Dias                    Yes           06:15 PM, 01st Mar                     Antoinette Dias                    Yes           06:16 PM, 01st Mar                     Antoinette Dias                    The order is for my family member but I am going to be collecting on her behalf, so is it possible to get the text message on my phone?           06:16 PM, 01st Mar                     Antoinette Dias                    And it’s okay to be presenting my emirates id for collection? Or do I have to bring hers?           06:16 PM, 01st Mar                   Abdulqader                   Please note that the text for confirmation will be sent to your email.           06:16 PM, 01st Mar                     Antoinette Dias                    Ok perfect           06:16 PM, 01st Mar                   Abdulqader                   You need to bring the following with you to collect your order: - Your confirmation email, the text message you receive or the order confirmation in your Apple Wallet.  - Your Emirates ID or passport.           06:17 PM, 01st Mar                     Antoinette Dias                    ^           06:18 PM, 01st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:18 PM, 01st Mar                     Antoinette Dias                    Yes, do I have to get my own emirates id since I’m collectin on her behalf or do I have to get my family member’s emirates id?           06:20 PM, 01st Mar                     Antoinette Dias                    Please confirm           06:20 PM, 01st Mar                   Abdulqader                   Please note that while collect your order you need to bring  your Emirates ID or passport.           06:21 PM, 01st Mar                     Antoinette Dias                    Okay           06:21 PM, 01st Mar                     Antoinette Dias                    Thanks           06:21 PM, 01st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:22 PM, 01st Mar                     Antoinette Dias                    That’s it, thanks           06:23 PM, 01st Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:24 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5773947