Subject: Ticket Assigned - Conversation with Noura
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 13:53:21 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Noura Noura                    Good evening           05:40 PM, 01st Mar                     Noura                             05:40 PM, 01st Mar                     Noura                    Today I received this order , I need to change 2 item           05:41 PM, 01st Mar                     Noura                    Would you assist me           05:41 PM, 01st Mar                   Abdulqader                    Hi Noura, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:45 PM, 01st Mar                   Abdulqader                   Please know that in order to exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           05:45 PM, 01st Mar                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           05:45 PM, 01st Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           05:46 PM, 01st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:48 PM, 01st Mar                     Noura                    Ok I'll try to change with max nearest branch, fujiarah           05:48 PM, 01st Mar                     Noura                    Thanks for your assistance           05:48 PM, 01st Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:50 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5773701