Subject: Ticket Assigned - Conversation with Munawar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 13:49:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Munawar Munawar                    Hello good morning           05:29 PM, 01st Mar                     Munawar                             05:29 PM, 01st Mar                     Munawar                    What is the status of the item?           05:30 PM, 01st Mar                     Munawar                    Hello good evening           05:30 PM, 01st Mar                   Abdulqader                    Hi Munawar, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:33 PM, 01st Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:35 PM, 01st Mar                     Munawar                    Ok           05:35 PM, 01st Mar                   Abdulqader                   First of all, I want to apologize for the experience you’ve had getting with us. It’s not our usual standard and I understand how frustrating this delay must be. I’m sorry you’ve had to spend so much time on this.           05:38 PM, 01st Mar                     Munawar                    Can you please cancel the order           05:38 PM, 01st Mar                     Munawar                    I will buy another one           05:38 PM, 01st Mar                     Munawar                    I want a solution for this instead of waiting too long           05:38 PM, 01st Mar                   Abdulqader                   Currently, the concerned team is working on your query, and we will update you as soon as we hear back from them.           05:39 PM, 01st Mar                     Munawar                    No no no           05:39 PM, 01st Mar                     Munawar                    I am getting the same reply since last two weeks           05:40 PM, 01st Mar                     Munawar                    Please ? I request you to cancel it           05:40 PM, 01st Mar                     Munawar                    Please           05:40 PM, 01st Mar                   Abdulqader                   We would like to inform you that we are again checking it with the relevant team regarding to cancel the order and will get back to you as soon as possible.           05:42 PM, 01st Mar                     Munawar                    Thank you so much please cancel it           05:43 PM, 01st Mar                     Munawar                    I will be thankful to you           05:43 PM, 01st Mar                   Abdulqader                   Ok, sure we will do the needful.           05:46 PM, 01st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:48 PM, 01st Mar                     Munawar                    No           05:48 PM, 01st Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:48 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5773677