Subject: Ticket Assigned - cancal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 12:58:03 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  cancal Moemen khateeb                    Hello           04:44 PM, 01st Mar                   Abdulqader                    Hi Moemen, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           04:45 PM, 01st Mar                     Moemen khateeb                    One item was canceled from my  order #9416890091           04:45 PM, 01st Mar                     Moemen khateeb                    May i know the reason?           04:45 PM, 01st Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:46 PM, 01st Mar                     Moemen khateeb                    ok           04:46 PM, 01st Mar                   Abdulqader                   We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.           04:47 PM, 01st Mar                     Moemen khateeb                    okay?           04:47 PM, 01st Mar                   Abdulqader                   This order is not cancelled, during quality check we found out that 1 item was not in a good condition to be sold and it was the last of their stock hence we took them out of your order and refunded you for them. You are still going to receive the remaining items.           04:47 PM, 01st Mar                   Abdulqader                   We will not be happy either if you receive bad items in your order, this is the reason why this item was cancelled and you received a notification regarding the same items.           04:47 PM, 01st Mar                     Moemen khateeb                    actually thanks , fully refund my full order and cancel all           04:48 PM, 01st Mar                     Moemen khateeb                    because if you see it's a suit i will not receive a blazer without the pants ?           04:48 PM, 01st Mar                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment.we would request you to not accept the delivery of your order.           04:50 PM, 01st Mar                   Abdulqader                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           04:50 PM, 01st Mar                     Moemen khateeb                    no i want it to be canceled now           04:50 PM, 01st Mar                     Moemen khateeb                    i dont want to wait forever to receive the refund           04:50 PM, 01st Mar                     Moemen khateeb                    cancel it in the same way you used to cancel my pants           04:50 PM, 01st Mar                     Moemen khateeb                    because it's paid and the courier might not call me for delivery he might just drop it by the home           04:51 PM, 01st Mar                     Moemen khateeb                    then again i need to communicate with you to send a courrier           04:51 PM, 01st Mar                     Moemen khateeb                    and all of this stuff will take a lot of time           04:51 PM, 01st Mar                     Moemen khateeb                    and im traveling within few days i dont have all of this time           04:51 PM, 01st Mar                     Moemen khateeb                    just please cancel it           04:51 PM, 01st Mar                   Abdulqader                   Ok once your order shipped we will inform the courier to cancel the order.           04:52 PM, 01st Mar                     Moemen khateeb                    okay thanks           04:52 PM, 01st Mar                     Moemen khateeb                    please note it because i dont want trouble waiting for this           04:53 PM, 01st Mar                   Abdulqader                   Ok, sure we will do the needful.           04:55 PM, 01st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           04:56 PM, 01st Mar                     Moemen khateeb                    thanks           04:56 PM, 01st Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:57 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5773280