Subject: Ticket Assigned - Conversation with Haya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 11:11:08 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Haya Haya                    Hello           02:58 PM, 01st Mar                   Abdulqader                    Hi Haya, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           03:01 PM, 01st Mar                   Abdulqader                   We can see that you are contacting us regarding your order 9416121938?           03:02 PM, 01st Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           03:04 PM, 01st Mar                     Haya                    Yes           03:04 PM, 01st Mar                     Haya                    Its 3rd day and the credit is not refunded to the shukran account yet           03:05 PM, 01st Mar                   Abdulqader                   ​​Please note that according to returns tracking ID: RP022623002503, we can see that your items were collected from you on 26/02/2023.           03:07 PM, 01st Mar                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           03:07 PM, 01st Mar                   Abdulqader                   Once we receive the product in our warehouse, after we verify your returns, we will process your refund.           03:07 PM, 01st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           03:08 PM, 01st Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           03:10 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5772604