Subject: Ticket Assigned - Conversation with Cris Nugasbox
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 12:35:57 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cris Nugasbox Cris Nugasbox                    Good afternoon           04:18 PM, 28th Feb                     Cris Nugasbox                    I would Like to make a return           04:19 PM, 28th Feb                     Cris Nugasbox                    From my Order           04:19 PM, 28th Feb                     Cris Nugasbox                    i have few items that doesn’t Fit           04:19 PM, 28th Feb                     Cris Nugasbox                    Can I make a return in stores           04:19 PM, 28th Feb                     Cris Nugasbox                    Or online?           04:19 PM, 28th Feb                     Cris Nugasbox                    The order was made online           04:20 PM, 28th Feb                   Abdulqader                    Hi Cris, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           04:21 PM, 28th Feb                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           04:23 PM, 28th Feb                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           04:23 PM, 28th Feb                     Cris Nugasbox                    So I can go to any shop?           04:23 PM, 28th Feb                     Cris Nugasbox                    I will go to the shop if it easier like this           04:24 PM, 28th Feb                     Cris Nugasbox                    With the invoice           04:24 PM, 28th Feb                     Cris Nugasbox                    If I order as a guest           04:25 PM, 28th Feb                     Cris Nugasbox                    I am trying to find my invoice           04:25 PM, 28th Feb                     Cris Nugasbox                    I got it           04:27 PM, 28th Feb                   Abdulqader                   The Invoice has been sent sucessfully for order 9416464973  to [email-masked]           04:29 PM, 28th Feb                   Abdulqader                   Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (CENTREPOINT) store in the UAE.           04:30 PM, 28th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           04:32 PM, 28th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:34 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5767640