Subject: Ticket Assigned - Conversation with Alin Khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 10:10:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alin Khan Alin Khan                    Hi, we missed you! We were unable to deliver your order 9416455112 on 2023-02-28 13:42:58. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/c7fQn1SCMxb Stay Happy!           01:47 PM, 28th Feb                     Alin Khan                    Is this a joke ? What the hell           01:47 PM, 28th Feb                     Alin Khan                    Is this a joke ?           01:47 PM, 28th Feb                     Alin Khan                    Today also you guys are unable to deliver           01:48 PM, 28th Feb                     Alin Khan                    What a terrible services you are providing           01:48 PM, 28th Feb                     Alin Khan                    It’s really disgusting and disrespectful for customers           01:48 PM, 28th Feb                   Abdulqader                    Hi Alin, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           01:55 PM, 28th Feb                     Alin Khan                    Go through my messages           01:56 PM, 28th Feb                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971569030475           01:56 PM, 28th Feb                     Alin Khan                    Yes this is my contact number           01:57 PM, 28th Feb                   Abdulqader                   Please accept our sincere apologies for this unexpected delay. we would like to inform you that your issue has been raised and this is your complaint number 5763727.           01:58 PM, 28th Feb                     Alin Khan                    5763670           01:58 PM, 28th Feb                     Alin Khan                    I am following up since yesterday           01:59 PM, 28th Feb                   Abdulqader                   Currently, the concerned team is working on your query, and we will update you as soon as we hear back from them.           01:59 PM, 28th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           02:01 PM, 28th Feb                     Alin Khan                    I am getting my package today?           02:02 PM, 28th Feb                   Abdulqader                   We will update you on the same as soon as we have received further update from our concerned team.           02:03 PM, 28th Feb                     Alin Khan                    I want answer now           02:04 PM, 28th Feb                   Abdulqader                   Please note that we will contact you through your email once we get any updates.           02:05 PM, 28th Feb                     Alin Khan                    I  am listening this since yesterday but I am not getting any update           02:06 PM, 28th Feb                   Abdulqader                   Please note that we can not assure the exact time for delivery however rest assured we are going to follow up with higher authorites in the delivery department to expedite the celviery.           02:07 PM, 28th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           02:08 PM, 28th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           02:10 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5766752