Subject: Note Added - [#5718193] Product information
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 08:55:53 +0000

Hi ,    Pearl Rodrigues added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5718193    Subject:  Product information   Requester: Kamran khan    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Zuhur,</div>
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<div class="MsoNormal">Kindly look into the below complaint and resolve the same with customer and confirm .</div>
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<div class="MsoNormal">Thanks</div>
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<div class="MsoNormal" style="background:white"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'>Regards,</span></div>
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<b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'> </span></b><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'>Pearl
 Rodrigues</span></b><b><span style="font-size:10.0pt;color:black"></span></b>
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<span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'>Retail
 Operations Coordinator</span>
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<span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0in'>Mobile: +971 50 10 45347</span><span style="font-size:9.0pt;color:black"></span>
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<div class="MsoNormal" style="background:white"><span style="color:black"><img width="170" height="55" style="width:1.7708in;height:.5763in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzI3Mzk2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tTFe50FxrV80Ww_9DTHQOaHzwKO_TvHKrbUkctMO6ig" data-id="2044013273963" alt="Graphical user interface, text, application

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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, February 27, 2023 6:46 PM<br>
<b>To:</b> Pearl Rodrigues &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5718193] - Product information</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Kindly help us to resolve the below concern on priority.<br>
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Contact Number:  0559269896<br>
Full Name:  Kamran khan<br>
Store ID\ NAME: Sharjah Oasis Mall <br>
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Issue Description: Customer has contacted us complaining that they have purchased an item from the mentioned store, however, after one week of use, the item got damaged. CST claims that the reason could be of bad storage. PFB attachments. <br>
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Please investigate the issue and contact the CST to solve it ASAP!<br>
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Thanks in advance!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Mohammad Khalid</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 21 Feb at 12:59 PM
<span class="separator">, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
Kindly update us on the below, thank you for your help!<br>
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Contact Number:  0559269896<br>
Full Name:  Kamran khan<br>
Store ID\ NAME: Sharjah Oasis Mall <br>
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Issue Description: Customer has contacted us complaining that they have purchased an item from the mentioned store, however, after one week of use, the item got damaged. CST claims that the reason could be of bad storage. PFB attachments. <br>
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Please investigate the issue and contact the CST to solve it ASAP!<br>
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Thanks in advance!<br>
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Regards,</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5718193:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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