Subject: Ticket Assigned - Conversation with Hiba
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 14:42:39 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hiba Hiba                    Hello           06:30 PM, 27th Feb                     Hiba                    I ordered clogs online           06:31 PM, 27th Feb                     Hiba                    I want to exchange it           06:31 PM, 27th Feb                     Hiba                    Because the size is big           06:31 PM, 27th Feb                   Abdulqader                    Hi Hiba, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:32 PM, 27th Feb                     Hiba                    I am not getting any option to exchange           06:33 PM, 27th Feb                     Hiba                    It’s only showing return           06:33 PM, 27th Feb                   Abdulqader                   Please know that in order to exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           06:34 PM, 27th Feb                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           06:35 PM, 27th Feb                     Hiba                    Okay           06:35 PM, 27th Feb                     Hiba                    The offer price is gone now           06:35 PM, 27th Feb                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           06:37 PM, 27th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:39 PM, 27th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:41 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5763174