Subject: Ticket Assigned - Conversation with Aswathy Pratheesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 14:24:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aswathy Pratheesh Aswathy Pratheesh                    Hai           06:05 PM, 27th Feb                   Abdulqader                    Hi ASWATHY, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:07 PM, 27th Feb                     Aswathy Pratheesh                    I have ordered this one now           06:07 PM, 27th Feb                     Aswathy Pratheesh                    When I was ordering the item, the delivery date was showing Tommorrow. That’s why I placed the order           06:07 PM, 27th Feb                     Aswathy Pratheesh                    But in the SMS it is showing March 01. So what should I do?           06:08 PM, 27th Feb                     Aswathy Pratheesh                    Thank you for your order. Order 9416601400 for Eligo Quilted Zip Through Jack...  for AED  74.0 is confirmed. Expect delivery by 01-03-2023.    This is the msg           06:08 PM, 27th Feb                     Aswathy Pratheesh                    I need to get it tomorrow           06:08 PM, 27th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:09 PM, 27th Feb                     Aswathy Pratheesh                    Okay.           06:09 PM, 27th Feb                   Abdulqader                   We apologize for the inconvenience caused.As per the system your order will be ready for collection by today on27-02-2023 ,so please wait few hours if you don't receive a notification please inform us.           06:09 PM, 27th Feb                   Abdulqader                   The order takes 24 hours usually to be ready for collection.           06:09 PM, 27th Feb                     Aswathy Pratheesh                    This one I chose home delivery           06:10 PM, 27th Feb                     Aswathy Pratheesh                    Shall I get it tomorrow?           06:10 PM, 27th Feb                     Aswathy Pratheesh                    This order I chose collection from store. Until now I haven’t got any sms. I placed the order yesterday. Both I need to get tomorrow otherwise I have to cancel the order           06:11 PM, 27th Feb                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9416601400) was placed on Feb 27, 2023.Please note the expected delivery date on 28-02-2023.           06:11 PM, 27th Feb                     Aswathy Pratheesh                    Ok. So tomorrow I will get it           06:12 PM, 27th Feb                     Aswathy Pratheesh                    What abt this one?           06:12 PM, 27th Feb                   Abdulqader                   Yes tomorrow  you will get it.           06:12 PM, 27th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:14 PM, 27th Feb                     Aswathy Pratheesh                    Both order I will get tomorrow?           06:14 PM, 27th Feb                     Aswathy Pratheesh                    Have you check both order numbers?           06:15 PM, 27th Feb                   Abdulqader                   This order 9416455505  takes 24 hours usually to be ready for collection.           06:17 PM, 27th Feb                     Aswathy Pratheesh                    This one I placed the order yesterday           06:18 PM, 27th Feb                   Abdulqader                   Yes and will be ready by today.           06:19 PM, 27th Feb                   Abdulqader                   And for this order 9416601400  the expected delivery date on 28-02-2023.           06:19 PM, 27th Feb                     Aswathy Pratheesh                    Kk           06:19 PM, 27th Feb                     Aswathy Pratheesh                    Thanks           06:20 PM, 27th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:20 PM, 27th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:23 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5763067