Subject: Note Added - [#5716556] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 13:59:11 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5716556    Subject:  Returns   Requester: Kefah Hussain    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM011E4F19DB9F4469889088F99BEF55E0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Since the item which customer received is damage, let’s take it back &amp; replace with new piece.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, 27 February 2023 1:50 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5716556] - Returns</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
Kindly update us on the below, thank you for your help!<br>
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Problem Statement: Damaged item<br>
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Order Date : Feb 15, 2023<br>
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Order ID: 7814809049<br>
Tracking ID: FP0215230004680<br>
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Assistance Required: Damaged Item Received<br>
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Issue Description: Customer emailed us informing that he/she received the item Juniors Baby Care Fashion Doll Playset and the scale is broken.<br>
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Kindly check and assist us in further course of action.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5716556:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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