Subject: Ticket Assigned - Conversation with احمد سالم
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 13:43:10 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with احمد سالم احمد سالم                    Hello           05:24 PM, 27th Feb                   Abdulqader                   مرحبا احمد, مساء الخير.شكرا لتواصلك معنا. معك قادر, كيف يمكنني مساعدتك اليوم           05:25 PM, 27th Feb                   Abdulqader                    Hi Ahmed, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:27 PM, 27th Feb                     احمد سالم                    I make this order contain 12 shirts all is XL sizes if I need to change it to Large size is it possible           05:27 PM, 27th Feb                   Abdulqader                   We are truly sorry we can not make any changes once the order confirmed.           05:29 PM, 27th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:30 PM, 27th Feb                     احمد سالم                    My request is very simple and you are not helping me Anyway thank you           05:31 PM, 27th Feb                   Abdulqader                   Please note you can collect your order and you can make a return request for the item.           05:33 PM, 27th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:34 PM, 27th Feb                     احمد سالم                    Already I received the order  And I find the size is a little big  So I need only to change the size.  If I can go to any of Max shop, just to change the size           05:35 PM, 27th Feb                   Abdulqader                   Please know that in order to exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           05:36 PM, 27th Feb                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           05:37 PM, 27th Feb                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           05:37 PM, 27th Feb                     احمد سالم                    No no thank you  No need           05:38 PM, 27th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:39 PM, 27th Feb                     احمد سالم                    Thanks           05:40 PM, 27th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:42 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5762769