Subject: Ticket Assigned - Conversation with Zedmustapa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Feb 2023 14:33:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zedmustapa Zedmustapa                    Good day Sir and mam can ask for my online shopping delivery I want to change the item the Problem too much big thank you           06:16 PM, 25th Feb                   Abdulqader                    Hi Zedmutapa, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:17 PM, 25th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:17 PM, 25th Feb                     Zedmustapa                             06:19 PM, 25th Feb                     Zedmustapa                    This shoe I want to change size 41           06:21 PM, 25th Feb                     Zedmustapa                    This jacket I want to change larges           06:22 PM, 25th Feb                   Abdulqader                   We understand that you wish to exchange the items  Please know that in order to exchange the item, you can return your Max  product to a Max  store, and use your cash refund or Credit Note to buy similar or new product right away.           06:23 PM, 25th Feb                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           06:23 PM, 25th Feb                     Zedmustapa                    This T-shirt I want to change size large           06:23 PM, 25th Feb                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           06:24 PM, 25th Feb                     Zedmustapa                    Can I exchange this in the store           06:25 PM, 25th Feb                   Abdulqader                   To exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           06:26 PM, 25th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:28 PM, 25th Feb                     Zedmustapa                    I ask Sir its ok if next week I exchange           06:28 PM, 25th Feb                     Zedmustapa                    Becuz my day off on March 4 2023           06:28 PM, 25th Feb                   Abdulqader                   Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           06:29 PM, 25th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:32 PM, 25th Feb                     Zedmustapa                    OK sir thank you           06:32 PM, 25th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:33 PM, 25th Feb                     Zedmustapa                    Thank you very much           06:33 PM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5754182