Subject: Ticket Assigned - Conversation with Zaheen
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 15:18:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zaheen Zaheen                    Hii           07:06 PM, 21st Feb                     Zaheen                    Order numb : 9415679401 When I can collect this order from collection point           07:08 PM, 21st Feb                   Abdulqader                    Hi Zaheen, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:08 PM, 21st Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:08 PM, 21st Feb                     Zaheen                    K           07:09 PM, 21st Feb                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9415679401) was placed onFeb 21, 2023 Please note the estimated date to pick up the order is 23-02-2023. You’ll receive an SMS and an email when your order is ready for collection.           07:09 PM, 21st Feb                     Zaheen                    Sorry, Order 9415679401 was not processed successfully. Please try again or use Cash on Delivery at https://maxfashion.app.link/BRweahenBxb           07:11 PM, 21st Feb                     Zaheen                    I got this sms last why ?           07:11 PM, 21st Feb                   Abdulqader                   Sorry, this new order is confirmed  9415679404 with amount AED63.75.           07:12 PM, 21st Feb                     Zaheen                    Ok           07:12 PM, 21st Feb                   Abdulqader                   We'd like to confirm you that order  9415679401  with amount  AED75.00 has not been placed successfully as the payment from your credit card used has been unsuccessful.           07:13 PM, 21st Feb                   Abdulqader                   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           07:14 PM, 21st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:14 PM, 21st Feb                     Zaheen                    That means I will get it within 23 Feb right ?           07:15 PM, 21st Feb                   Abdulqader                   Yes on 23/02/2023           07:15 PM, 21st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:16 PM, 21st Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:18 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5739955