Subject: Ticket Assigned - Conversation with Rana Gamal
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 13:14:12 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rana Gamal Rana Gamal                    Please can someone exchange it from home I will not be able to visit a store           05:06 PM, 21st Feb                     Rana Gamal                    And it may cause a trouble to me           05:07 PM, 21st Feb                   Abdulqader                    Hi Rana, Good Evening. Thank you for contacting babyshop. My name is Kader. I will be happy to assist you.           05:07 PM, 21st Feb                   Abdulqader                   We would like to inform you that in order to exhcange your Splash, Babyshop, Shoe Mart or Lifestyle or MAX product to a Centrepoint/MAX store and use your cash refund or Credit Note to buy a new product right away.           05:07 PM, 21st Feb                     Rana Gamal                    I need the same item but without the plastic badge           05:08 PM, 21st Feb                   Abdulqader                   We are truly sorry for the inconvenience caused to you.You can return the item and order for the same item and we will make sure to get your item.           05:10 PM, 21st Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:11 PM, 21st Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with babyshop  Have a wonderful day.           05:13 PM, 21st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5739355