Subject: New Reply Received - Return
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 08:09:07 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Return  Ticket comment <div>Thank u 
</div>
<div>All ordered were returned</div>
<div>Expect for one.. as attached</div>
<div>Please create return request as the app isnt working</div>
<div>
<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjYyNDQxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8ZtIpLPWuCtPH-h4WY5o3dySnV8yp7I9KOomhs2J-_g" data-id="2044012624417"><img alt="image1.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjYyNDQxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KyMihvt0owZbY4O4MyI1JTenTDaJv-sqrmb6bzG6iL4" data-id="2044012624418"><br>
<br>
<div dir="ltr">Nour Daoud
<div>056 675 5576 </div>
</div>
<div dir="ltr">
<br>
<blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 20 Feb 2023, at 1:21 PM, Max &lt;[email-masked]&gt; wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5717558</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Abdulqader Ahmed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">​Hi Nour,<br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.<br>
<br>
We sincerely apologize for any inconvenience caused, <br>
<br>
​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)<br>
<br>
Please feel free to get in touch if you need further assistance.<br>
<br>
</div>
</div>
<div dir="ltr">
<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Max </span>Support
 Team</div>
</div>
</div>
<div></div>
<div>
<br>
</div>
<br>

</div>
</div>
</blockquote>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5717558