Subject: Ticket Assigned - Conversation with Shameena Mujeeb
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 16:01:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shameena Mujeeb Shameena Mujeeb                    Hello           07:32 PM, 20th Feb                     Shameena Mujeeb                             07:33 PM, 20th Feb                     Shameena Mujeeb                    Where is my order           07:33 PM, 20th Feb                     Shameena Mujeeb                    U go thru all  my chat and answer           07:33 PM, 20th Feb                     Shameena Mujeeb                    I cant explain every time the issue to all           07:33 PM, 20th Feb                   Abdulqader                    Hi Shameena, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:34 PM, 20th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:35 PM, 20th Feb                     Shameena Mujeeb                    U r colleague promised me this thing on our last chat and wait for 2 days           07:36 PM, 20th Feb                   Abdulqader                   Kindly note as per the warehouse team due to some issue this order was not reflecting in their system.           07:39 PM, 20th Feb                   Abdulqader                   We are truly sorry for the same and request him to place the new order.           07:39 PM, 20th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:41 PM, 20th Feb                     Shameena Mujeeb                    Wat is this           07:42 PM, 20th Feb                     Shameena Mujeeb                    Ww have waited till nw           07:42 PM, 20th Feb                     Shameena Mujeeb                    And wasted. Our time           07:42 PM, 20th Feb                     Shameena Mujeeb                    Is this the way to deal with the customers           07:43 PM, 20th Feb                     Shameena Mujeeb                    U haveto resolve the problem           07:43 PM, 20th Feb                     Shameena Mujeeb                    Becoz i have called several rimes from 10th feb           07:43 PM, 20th Feb                     Shameena Mujeeb                    Now u r telling like this           07:43 PM, 20th Feb                   Abdulqader                   Please accept our apologies for the inconvenience caused to you. We know that this is not the ideal experience for you while shopping with us.           07:46 PM, 20th Feb                     Shameena Mujeeb                    I dont want the same answer           07:46 PM, 20th Feb                   Abdulqader                   we would recommend to place the order again We'll make sure you get your items this time.           07:46 PM, 20th Feb                     Shameena Mujeeb                    From the first i told u people will cancel my order atlast           07:46 PM, 20th Feb                   Abdulqader                   Again, please accept our sincere apologies for this.           07:46 PM, 20th Feb                     Shameena Mujeeb                    They one of ur colleague promised me tat wont happened           07:47 PM, 20th Feb                     Shameena Mujeeb                    But same happened           07:47 PM, 20th Feb                     Shameena Mujeeb                    This is not first time for me           07:47 PM, 20th Feb                     Shameena Mujeeb                    Happened before also           07:47 PM, 20th Feb                     Shameena Mujeeb                    Its ur responsibility to deliver the product           07:47 PM, 20th Feb                     Shameena Mujeeb                    And u r noe not delive from outside uae           07:47 PM, 20th Feb                     Shameena Mujeeb                    Here only           07:48 PM, 20th Feb                     Shameena Mujeeb                    So tat u can. Deal with tat           07:48 PM, 20th Feb                     Shameena Mujeeb                    Or u have to deal           07:48 PM, 20th Feb                   Abdulqader                   Please reorder again and we will make sure to get your order this time.           07:49 PM, 20th Feb                     Shameena Mujeeb                    In ur aide if u can cancel u have to reorder my order too           07:49 PM, 20th Feb                     Shameena Mujeeb                    I have paid           07:49 PM, 20th Feb                     Shameena Mujeeb                    Its ur responsibility           07:49 PM, 20th Feb                   Abdulqader                   Please note the amount for order has been returned to your bank account. So We would request you to please place your order on our website again.           07:51 PM, 20th Feb                   Abdulqader                   We thank you for your understanding and cooperation.           07:51 PM, 20th Feb                     Shameena Mujeeb                    I dont want to understand           07:52 PM, 20th Feb                     Shameena Mujeeb                    I want myborder back           07:52 PM, 20th Feb                   Abdulqader                   We are truly sorry we cannot send your order again.           07:53 PM, 20th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:54 PM, 20th Feb                     Shameena Mujeeb                    ???           07:54 PM, 20th Feb                   Abdulqader                   We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply to the basic standards related to products delivery.           07:55 PM, 20th Feb                   Abdulqader                   please accept our sincere apologies for this.           07:56 PM, 20th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:58 PM, 20th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:00 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5736068