Subject: Ticket Assigned - Conversation with Adity Khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 13:29:27 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Adity Khan Adity Khan                    Hii           04:58 PM, 20th Feb                     Adity Khan                    Where can I get the return slip           04:59 PM, 20th Feb                   Abdulqader                    Hi Adity, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:02 PM, 20th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:03 PM, 20th Feb                   Abdulqader                   Could you please share your order number so that I can assist you further?           05:04 PM, 20th Feb                     Adity Khan                    9415273452           05:06 PM, 20th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:07 PM, 20th Feb                     Adity Khan                    Sure thanks           05:07 PM, 20th Feb                   Abdulqader                   The Invoice has been sent sucessfully for order 9415273452 to [email-masked].           05:08 PM, 20th Feb                     Adity Khan                    No I just want to return a item           05:09 PM, 20th Feb                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           05:11 PM, 20th Feb                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           05:11 PM, 20th Feb                     Adity Khan                    I didn’t get the email           05:11 PM, 20th Feb                     Adity Khan                    So I’ll just take the invoice and go to the store?           05:13 PM, 20th Feb                   Abdulqader                   You can show the order number to the store.           05:14 PM, 20th Feb                   Abdulqader                   Do you want to send the invoice here?           05:16 PM, 20th Feb                     Adity Khan                    Sure           05:16 PM, 20th Feb                   Abdulqader                   We request you to please allow us some more time           05:19 PM, 20th Feb                   Abdulqader                   Thank you for your patience.we still checking your issue.           05:22 PM, 20th Feb                   Abdulqader                   We have attached the invoice  * File attached - INVOICE_88888001164320230219.pdf *             05:25 PM, 20th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           05:26 PM, 20th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:29 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5735282