Subject: New Reply Received - Re: ﻿ عذرًا، اضطررنا لإلغاء جزء من طلبك
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Feb 2023 09:23:23 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: 	عذرًا، اضطررنا لإلغاء جزء من طلبك   Ticket comment <div dir="rtl">
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<div dir="rtl">Thank you for following up, but the amount did not arrive<br>
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احصل على <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook لـ iOS</a>
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<font style="font-size:11pt" color="#000000"><b>من:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> Monday, February 20, 2023 1:21:27 PM<br>
<b>إلى:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>‏‏الموضوع:</b> Re:  عذرًا، اضطررنا لإلغاء جزء من طلبك</font>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5676266</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
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<div dir="ltr">​Hi Mooza,<br>
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Thank you for contacting us and giving us the opportunity to serve you.<br>
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We are truly sorry for the inconvenience caused to you.<br>
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​kindly note if the amount does not appear in your account within the specified time you to raise objection to your bank and they will check &amp; assist you about the refund.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
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Thank You,<br>
Centrepoint Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5676266