Subject: Ticket Assigned - Conversation with @q!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 15:58:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with @q! @q!                    Hai there           07:40 PM, 19th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting us. My name is Kader. I will be happy to assist you.           07:43 PM, 19th Feb                     @q!                    Hai..           07:43 PM, 19th Feb                     @q!                    I had a query           07:43 PM, 19th Feb                     @q!                    I bought an item from marina mall max outlet.. i wanted to know if i can exchage it from a different store near to me           07:44 PM, 19th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us\           07:46 PM, 19th Feb                     @q!                    Ok           07:46 PM, 19th Feb                   Abdulqader                   All items purchased from the store can be exchanged within 14 days from the date of purchase, provided the original invoice is produced and the items are in their original packaging (if applicable) and in their original condition However for exchange, we request you to please contact or visit any nearby stores as they would be assist you in this regards.           07:51 PM, 19th Feb                     @q!                    I am asking you if it is okay to exchange from a nearby store or do i have to go to the store from where i bought the item           07:52 PM, 19th Feb                   Abdulqader                   We are truly sorry as we don't have information regarding the exchange in the store please contact or visit any nearby stores           07:54 PM, 19th Feb                     @q!                    Then what is the use of this service?…such a disappointment.           07:54 PM, 19th Feb                     @q!                    Thank you for your time           07:55 PM, 19th Feb                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           07:55 PM, 19th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:56 PM, 19th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           07:58 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5731763