Subject: Ticket Assigned - Conversation with ✨?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 15:13:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ✨? ✨?                    Hello           06:53 PM, 19th Feb                     ✨?                    Hii           06:53 PM, 19th Feb                     ✨?                    Available           06:54 PM, 19th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting us. My name is Kader. I will be happy to assist you.           06:57 PM, 19th Feb                     ✨?                    Hi kader           06:57 PM, 19th Feb                     ✨?                    I received an item damaged           06:57 PM, 19th Feb                   Abdulqader                   Could you please share your order number so that I can assist you further?           06:57 PM, 19th Feb                     ✨?                    Order no is           06:58 PM, 19th Feb                     ✨?                             06:58 PM, 19th Feb                     ✨?                             06:58 PM, 19th Feb                     ✨?                    It is chipped off from both sides           06:58 PM, 19th Feb                   Abdulqader                   We apologize for the inconvenience caused.           06:59 PM, 19th Feb                   Abdulqader                   Please confirm is this the name of damaged item:Findz Phone Holder           07:00 PM, 19th Feb                     ✨?                    Yes           07:00 PM, 19th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:01 PM, 19th Feb                     ✨?                    Okayyy           07:03 PM, 19th Feb                     ✨?                             07:04 PM, 19th Feb                   Abdulqader                   Thank you for your patience.We request you to please allow us some more time.           07:07 PM, 19th Feb                   Abdulqader                   We would like to inform you that we have processed the refund of amount (AED 2.70) on (19/02/2023) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           07:09 PM, 19th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:11 PM, 19th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:13 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5731547