Subject: New Reply Received - Conversation with Muhamed item warranty and return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Feb 2023 08:00:41 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Conversation with Muhamed item warranty and return  Ticket comment <div dir="auto">Muhamed<div dir="auto">55700639</div>
<div dir="auto">Centrepoint -Dar salam mall branch</div>
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<div>On Sat, Feb 18, 2023, 3:23 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5612341</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5612341<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
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<div dir="ltr">Hi Aneesu,<br><br>Thank you for contacting us and giving us the opportunity to serve you.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that to investigate further, we would need the following information:<br>
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<div dir="ltr">-Your full name</div>
<div dir="ltr">-Contact number</div>
<div dir="ltr">-Store name<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5612341