Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 18 Feb 2023 16:03:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           07:52 PM, 18th Feb                     User                    I need to replace the hydraulics on a bed           07:52 PM, 18th Feb                     User                    they don’t work anymore           07:52 PM, 18th Feb                     User                    I bought the bed about a year and a half ago           07:53 PM, 18th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting us. My name is Kader. I will be happy to assist you.           07:53 PM, 18th Feb                   Abdulqader                   Could you please share your order number so that I can assist you further?           07:53 PM, 18th Feb                     User                    I don’t know it           07:53 PM, 18th Feb                     User                             07:54 PM, 18th Feb                     User                    it’s this bed           07:54 PM, 18th Feb                   Abdulqader                   Kindly share your registered email ID for further assistance.           07:55 PM, 18th Feb                     User                    I don’t have one           07:55 PM, 18th Feb                     User                    this purchase  was made almost 2 years ago           07:56 PM, 18th Feb                   Abdulqader                   Was the purchase made online?           07:56 PM, 18th Feb                     User                    no i was at the store           07:56 PM, 18th Feb                     User                    I just need to replace the hydraulics           07:57 PM, 18th Feb                   Abdulqader                   We are truly sorry for the inconvenience caused to you. However, we request you to please to contact to the store as they would be assist you in this regards.           07:57 PM, 18th Feb                     User                    okay thank you           07:58 PM, 18th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:58 PM, 18th Feb                     User                    No thanks           08:00 PM, 18th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           08:02 PM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5727898