Subject: Ticket Assigned - VERY VERY BAD SERVICE
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 18 Feb 2023 06:59:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  VERY VERY BAD SERVICE  Dear Splash team
I had purchase few item on the 14th of this month and paid by card , the delivery was scheduled for the 15th of this month  at my office,i rcvd a call from the delivery person on the 14th night at 21:30 hrs informing me that he is on the way for delivery which i said i am not in the office and requested him to delivery it to me at my residence which is near Burjuman , which he did not turn up.Toda i had called and spoke to customer service in the morning 10 Am and evening at 16:00 hrs and both the ladies said that it will be delivered today before 5 Pm as i had requested for the same.Sad Part is that this did not happen ,I need the items purchased on line by 5 Pm tomorrow ( 16th feb ) if not i will cancel the order and you will need to refund my full amount .This is the first and the last time that i will shop with Splash.I do a lot of online purchase and the shipment are delivered on time , not like your service which is so so very badI am Really very disappointed with the service that provide by Splash , Splash got a big name , but sad part is that splash staff can keep its standard .
Errol Schmidt052 882 4040    On Tuesday, February 14, 2023 at 01:46:41 PM GMT+4, Splash Fashions <[email-masked]> wrote:  
 
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|  Your products have been shipped.  |
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|  Hi Errol Schmidt, your order number is 9414658161.  |
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|  The tracking number is FP021423002614.  |
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 Order shipping to 
ERROL SYDNEY SCHMIDT
 OFFICE COURT BUILDING
 4TH FLOOR , 409
 Dubai, United Arab Emirates 
 Mobile: +971 528824040 
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 Payment Method: 
ERROL SYDNEY
 xxxx xxxx xxxx 7011 
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 Order Details Consignment Number: 88888001391620230214 
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Item
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Description
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Shipped Quantity
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  |    SPLASH   
  Padded Push-Up Bra with Hook and Eye Closure  
 Color: Black 
  Size: 34B  
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  |    SPLASH   
  Lace Detail Bra with Hook and Eye Closure  
 Color: Cream 
  Size: 34B  
  |   1   |

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  |    SPLASH   
  Solid Underwired Bra with Adjustable Straps and Bow Detail  
 Color: White 
  Size: 34B  
  |   1   |

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  |    SPLASH   
  Textured Wired Bra with Lace Detail and Adjustable Straps  
 Color: Green 
  Size: 34B  
  |   1   |

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  |    SPLASH   
  Lace Detail Bra with Hook and Eye Closure  
 Color: Blue 
  Size: 34B  
  |   1   |

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5716860