Subject: Ticket Assigned - Conversation with Zee Hassan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 16:25:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zee Hassan Zee Hassan                    Hi there           08:14 PM, 17th Feb                     Zee Hassan                    I received my parcel           08:14 PM, 17th Feb                     Zee Hassan                    Kindly let me know the procedure of refund           08:14 PM, 17th Feb                     Zee Hassan                    I want to return one of the items           08:15 PM, 17th Feb                   Abdulqader                    Hi Zee, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           08:17 PM, 17th Feb                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           08:17 PM, 17th Feb                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           08:17 PM, 17th Feb                     Zee Hassan                    So i will not get the money back?           08:18 PM, 17th Feb                     Zee Hassan                    Its must i should spend in centerpoint?           08:18 PM, 17th Feb                   Abdulqader                   Will you return the products to the store?           08:19 PM, 17th Feb                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           08:21 PM, 17th Feb                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:25 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5724376