Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 15:03:18 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
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<div>Hello team</div>
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<div dir="ltr">My question is why return process delayed? However I received two emails confirming that my return request has been cancelled!! I did not ask to cancel the return. Please solve the issue <span></span>
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<div style="direction:ltr">Warm Regards</div>
<div style="direction:ltr">Ahmed M. Fawzy</div>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, February 17, 2023 6:36:49 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5723550] - Returns
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<div dir="ltr">Hi Ahmed,<br>
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​We are truly sorry for the inconvenience caused to you.<br>
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Please accept our full apologies for the inconvenience and delay we have caused.<br>
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Your request has been submitted to the concerned authority to check as soon as possible. We will contact you if there is any new information.<br>
Thanks for your cooperation and understanding with us.<br>
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Do not hesitate to contact us if you have any other inquiries.<br>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Splash </span>Support
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5723550