Subject: Ticket Assigned - Conversation with zarish
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 11:45:54 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zarish zarish                    Hi           03:24 PM, 17th Feb                     zarish                    Hi! Your order number 9414927562 is out for delivery. Track at https://shkrn.app.link/flhejuS5txb Stay Happy           03:24 PM, 17th Feb                     zarish                    I am trying to track my delivery but the site is not open           03:25 PM, 17th Feb                   Abdulqader                    Hi Zarish, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           03:26 PM, 17th Feb                     zarish                    my order number is 9414927562           03:27 PM, 17th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           03:27 PM, 17th Feb                     zarish                    ok           03:28 PM, 17th Feb                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9414927562) was placed on Feb 16, 2023.Please note the expected delivery date on 19-02-2023           03:30 PM, 17th Feb                   Abdulqader                   You can also track the order via the LMG website through the following link: https://bit.ly/3v0Daf7 Through the tracking number: ​FP021723000192.           03:31 PM, 17th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           03:32 PM, 17th Feb                     zarish                             03:32 PM, 17th Feb                     zarish                    Hi           03:34 PM, 17th Feb                   Abdulqader                   Kindly put this tracking number FP021723000192           03:34 PM, 17th Feb                     zarish                    i dont have full tracking number am confuse           03:36 PM, 17th Feb                     zarish                             03:36 PM, 17th Feb                     zarish                    i got this email. Can you confirm my order already placed?           03:36 PM, 17th Feb                     zarish                    becouse money is already deducted from my card           03:37 PM, 17th Feb                   Abdulqader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (9414927542) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (9414927562.           03:40 PM, 17th Feb                     zarish                    you mean already order is placed right?           03:41 PM, 17th Feb                   Abdulqader                   Yes the order is placed successfully.           03:42 PM, 17th Feb                     zarish                             03:42 PM, 17th Feb                     zarish                    how to track           03:42 PM, 17th Feb                   Abdulqader                            03:42 PM, 17th Feb                     zarish                    ok           03:43 PM, 17th Feb                     zarish                    thanks           03:43 PM, 17th Feb                     zarish                    its out for delivery           03:43 PM, 17th Feb                     zarish                    its means it will be delivered today or tomorrow?           03:43 PM, 17th Feb                   Abdulqader                   We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           03:44 PM, 17th Feb                     zarish                    Thank you           03:44 PM, 17th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           03:44 PM, 17th Feb                     zarish                    no thank you dear           03:44 PM, 17th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           03:45 PM, 17th Feb                     zarish                    thanks           03:45 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5723359