Subject: Note Added - [#5691743] طلب تأجيل طلبات و شكوي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Feb 2023 04:26:18 +0000

Hi ,    Azmathulla Khan Abdul Razack added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5691743    Subject:  طلب تأجيل طلبات و شكوي   Requester: Emacat2021    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">As per your request we are scheduling the shipments for OFD today.
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<div class="MsoNormal">Kindly inform the customer to receive the delivery.</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Azmath</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, February 10, 2023 3:29 PM<br>
<b>To:</b> Azmathulla Khan Abdul Razack &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5691743] - طلب تأجيل طلبات و شكوي</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Azmathulla,<br>
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Kindly note that the customer reschedule the delivery for the below orders on 17th Feb 2023, WWe request you to please contact the customer on her contact number +96597759795 and arrange the delivery according to her availability.<br>
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She has reported that she contacted warehouse manager who behaved rudely and informed that can't hold it and all the orders will be cancelled, Hence we request you to look into the matter and ​assist us in getting it delivered.</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/7/23 6:11 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/7/23 6:59 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/7/23 8:27 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/7/23 9:10 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/7/23 9:29 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/8/23 3:48 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/8/23 4:06 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/8/23 4:50 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/8/23 8:14 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 12:30 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 12:40 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 3:59 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 4:04 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 4:10 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>IN_PROGRESS</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>8413910825</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 4:29 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>IN_PROGRESS</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>8413912076</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 5:40 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>IN_PROGRESS</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>8413913257</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 6:12 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>8413913287</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 6:27 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 6:17 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 8:05 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/9/23 8:20 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>8414044621</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/10/23 3:24 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>8414044966</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#434343'>2/10/23 3:37 AM</span></div>
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Thank you for your help.<br>
<br>
Regards, <br>
Manish</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 10 Feb at 1:25 PM
<span class="separator">, Emacat2021 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>مساء الخير </span><span dir="LTR"></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>شكرا جزيلا لمساعدتي دواما و ارجو من سيادتكم تأجيل جميع الطلبات الخاصة بي الموجودة علي الرقم ٩٧٧٥٩٧٩٥ حتي يوم الجمعة الموافق  ١٧ فبراير  و نظرا لظروف سفري القصوي و ارجو مساعدتي قي
 ذلك وأرجو عمل شكوي لان مدير المخازن متعسف معي و تحدث معي اليوم بأسلوب غير لائق و يريد إلغاء الطلبات المنشؤه امس و علما بأني عميل مميز لديكم و خلال الأسبوع الماضي استلمت مايقرب من ١٦ طلبيه  بمبلغ مايقرب من ٤٠٠ دينار و طلبت منه التاجيل رفض و كالعادة حتي اذا
 تقضلتم مشكرين بالموافقة هو المتحكم و لا يؤجل الطلبات مع ان ان اي عميل لديه فرصة تأجيل الطلب مرتين اذا تواصل معه المندوب و لكن اساسا الطلبات لم تخرج للتسليم بعد  و لكنه لا يحترم احد و لا يهتم و سابقا ايضا تم الغاء العدد من الطلبات فارجو من حضرتكم مساعدتي مثلما
 يحدث  دواما و ارجو تأجيل التسليم و التحدث معة و تم عمل طلب و شكوي من خلالي اليوم ايضا لخدمة العملاء هاتفيا و لكني كل ثقة في إمكانية مساعدتكم لي و ارجو افادتي و لكم مني وافر الاحترام</span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>احصل على
<a href="https://aka.ms/AAb9ysg" rel="noreferrer"><span lang="EN-US" dir="LTR">Outlook for Android</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5691743:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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