Subject: Ticket Assigned - Conversation with Akhil Ramesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 15:35:57 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Akhil Ramesh Akhil Ramesh                    Hai           07:13 PM, 15th Feb                     Akhil Ramesh                    I need help with my order           07:13 PM, 15th Feb                   Abdulqader                    Hi Akhil, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           07:19 PM, 15th Feb                     Akhil Ramesh                    My order id is 9414749747           07:20 PM, 15th Feb                     Akhil Ramesh                    Can you check the status of order           07:20 PM, 15th Feb                     Akhil Ramesh                    From yesterday it is still processing           07:20 PM, 15th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:21 PM, 15th Feb                     Akhil Ramesh                    Ok           07:22 PM, 15th Feb                   Abdulqader                   Your order ID  9414749747is now ready for collection. Kindly make sure to have your Emirates ID or Passport, during the pickup.           07:23 PM, 15th Feb                     Akhil Ramesh                    Are you sure           07:25 PM, 15th Feb                     Akhil Ramesh                    The location is splash store in burjman mall right?           07:25 PM, 15th Feb                   Abdulqader                   Yes your order is ready for pick up *Burjuman Mall           07:26 PM, 15th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:27 PM, 15th Feb                     Akhil Ramesh                    Ok           07:27 PM, 15th Feb                     Akhil Ramesh                    Thankyou           07:27 PM, 15th Feb                     Akhil Ramesh                    Why is not updated in app           07:28 PM, 15th Feb                   Abdulqader                   As per in our system that your order is ready for pick up.           07:29 PM, 15th Feb                     Akhil Ramesh                             07:29 PM, 15th Feb                   Abdulqader                   We have forwarded your query to the concerned team to check the order with the store.           07:31 PM, 15th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           07:32 PM, 15th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           07:35 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5716291