Subject: Ticket Assigned - Conversation with ❤ S M O K ❤
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Feb 2023 14:18:42 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ❤ S M O K ❤ ❤ S M O K ❤                    Hi good afternoon           06:03 PM, 15th Feb                     ❤ S M O K ❤                    I received my order and there is some order I want to change           06:04 PM, 15th Feb                     ❤ S M O K ❤                    From the store  or return it           06:04 PM, 15th Feb                     ❤ S M O K ❤                    I should  take the box with we to the store  or I can cut the lapel  that sticks on my shipping box           06:05 PM, 15th Feb                     ❤ S M O K ❤                    Or they can only  check my app           06:05 PM, 15th Feb                   Abdulqader                   Dear customer, Good Evening.Thank you for contacting us. My name is Kader. I will be happy to assist you.           06:07 PM, 15th Feb                     ❤ S M O K ❤                    Hi kader           06:08 PM, 15th Feb                     ❤ S M O K ❤                    This my order no.           06:08 PM, 15th Feb                     ❤ S M O K ❤                             06:08 PM, 15th Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:09 PM, 15th Feb                     ❤ S M O K ❤                    Ok           06:09 PM, 15th Feb                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           06:11 PM, 15th Feb                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           06:11 PM, 15th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:13 PM, 15th Feb                     ❤ S M O K ❤                    The order invoice is the label on the box or what           06:13 PM, 15th Feb                     ❤ S M O K ❤                    And if you can make return request for me and I can return it from the store or what?           06:14 PM, 15th Feb                   Abdulqader                   Invoice has been sent sucessfully for order 8414672465  to [email-masked]           06:15 PM, 15th Feb                     ❤ S M O K ❤                    Ok thank you           06:15 PM, 15th Feb                   Abdulqader                   Do you have any other inquiries that we can help with?           06:16 PM, 15th Feb                     ❤ S M O K ❤                    No thank you           06:16 PM, 15th Feb                     ❤ S M O K ❤                    Thanks for help           06:16 PM, 15th Feb                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           06:18 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5715858